5200 SW Meadows Rd. Ste. 150 Lake Oswego, OR 97035 info@cmasas.org
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Technical Support

Technical Support

Please fill out the following information and someone from our Technical Support team will contact you. 

Due to high volume of tickets during COVID-19, please allow 24-48 hours for us to look into your issue and get back to you.

Technical Support Team
Christa McAuliffe School of Arts and Sciences



Ask a Question
While Chromebooks will work for most of our systems, CMASAS highly recommends that students have a pc or mac computer or laptop to work with school programs. It is important to remember that

It is highly recommended that students have a desktop or laptop computer for school. iPads do not work well with our learning management system (Buzz)

You can find out how to enroll on our Ready to Enroll? webpage.
Report a Problem

SSO Error is a Single Sign Error that occurs between Genius and Buzz. To fix this issue please clear your cache and cookies by following the steps below. Remember that CMASAS recommends using either Firefox or Chrome as your browser.

Mozilla Firefox

  1. Click on “History” in the menu bar or under the Firefox button in the top right corner of the window (if the menu bar is hidden).
  2. Choose Clear Recent History
  3. In the “Time range to clear” drop-down menu, select “Everything”
  4. Check all the boxes under the “Details” field.
  5. Click “Clear now” button.
  6. Close the browser, reopen it, and return to www.cmasas.org

Google Chrome

  1. Click on the “Customize and control Google Chrome” button on the top right corner of the window (square button with three horizontal lines)
  2. Select “History” from the menu
  3. Click the “Clear browsing data…” button
  4. Choose “the beginning of time” in the dropdown next to “obliterate the following items from:”
  5. Check off all the boxes in the history list then click the “Clear browsing data” button
  6. Close the browser, reopen it, and return to www.cmasas.org
Submit a Ticket
A screenshot of the issue will help our team diagnosis your issues. 2 MB Limit
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png pdf zip.